Monthly Archives: June 2018

What to Consider When Selecting a Manufacturing Software Vendor

Liz Hamedi | CIMx Software

In this day and age, customer service and reputable businesses are getting harder to find. There is more to the sustainability of a software system than just the promised functionality. In fact, a system is only as good as the support and the reputation of the company that maintains it. This means it is critical to find a vendor that proves they are trustworthy, knowledgeable and collaborative.

Avoid the Vendor that does it all.

If you’ve ever started down the software implementation path, you’ve likely been blindsided by costs that you hadn’t planned for.

Maybe you had to add a module or two to meet your core requirements. Maybe you needed to pay extra for support or additional training. Or maybe your vendor required you to purchase an additional service to upgrade or integrate?

Unfortunately, the list goes on and on. To combat this, look for a vendor that will not say “yes” to everything. A trustworthy vendor will ask the right questions to ensure you get what you need, without adding additional cost for little to no benefit towards solving your long term goal.

Find a Vendor that supports your buying process.

Your primary goal is to find a system that is reliable with minimum support needs. However, it is important to know that if something does go wrong, or if you have a question, you won’t need to waste time hunting down a response. Although you can never truly understand the future support structure until you become a customer, there are red flags throughout the sales process that you should look out for.

When you ask your sales rep a question or request a demonstration, how long does it take for them to respond back? If you find your buying process to be slowed or hindered because your vendor is unable to deliver, this will be a strong indication of their ongoing customer service.

Find a vendor that can see the big picture.

Most businesses have more than one system to support their production. For you, if all the different parts do not move in harmony, you will be left with more headache than efficiency. Find a vendor that is willing to partner with other software systems to ensure the end result is a positive one.

A good vendor will ask questions to understand the important systems you are currently using and how they impact production so that you have everything you need. It is important that they keep you focused on the primary goals and help you identify future opportunities for additional functionality or system integrations.

By focusing on a vendor that will care enough to ask questions about your most costly production issues and your long-term goals, you will be sure to succeed. You don’t need someone that will tell you they can do everything, because you don’t need everything. You need a vendor that has the expertise and the experience to guide you through a successful project, while also taking into account what is best for you and your shop, not just their bottom line.


Manufacturing Software Experience | CIMx Software

For more than 20 years, CIMx has developed complete solutions for manufacturers. The experience and innovation behind CIMx systems have delivered decades of increased production and cost savings. Quantum® is designed to deliver the production control your team needs to build it right™, ahead of schedule and under budget.

Schedule your live Quantum demo with a CIMx Application Expert today!

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The 5 Reasons Why Everyone Hates Manufacturing Software

The 5 Reasons Why Everyone Hates Manufacturing Software

No one enjoys researching shop floor systems. You have plenty of other responsibilities on your plate and frankly, you didn’t get into manufacturing to browse software recommendation websites.

We’ve compiled the 5 most common reasons people hate researching manufacturing software, the red flags to avoid and recommendations for success.

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The 9 Most Common Manufacturing Symptoms, and How to Cure Them

The 9 Most Common Manufacturing Symptoms, and How to Cure Them
When looking for a solution to manufacturing problems, it’s important that you find the cure rather than just treating the symptoms.


Common Manufacturing Symptoms

Every manufacturer faces daily frustrations. Problems crop up that slow production, increase paperwork and waste resources. It isn’t until these issues start impacting the bottom line that solving the problem becomes a priority. Unfortunately, by that time, the damage has been done.

Think of your day-to-day production issues as symptoms and your manufacturing software as the doctor. You may schedule a check-up for a minor pain, but you expect your doctor to address the underlying issues. If your doctor only focuses on curing the symptoms, you’ll be back in their office with a similar problem the next week.

Manufacturers share a lot of their symptoms with our team when discussing potential production solutions. Here are some of the most common.

The Most Common Manufacturing Symptoms:

  • Decreases in Quality
  • Increases in customer turnbacks
  • Generating too much scrap
  • Missing ships dates
  • Increases in overtime
  • Frequently failing audits
  • Unreliable production records
  • Misplacing orders
  • Losing customers

You can put a band-aid on any of these problems by installing sidecar modular systems, but inevitably, that symptom will find a way to manifest in another area of your shop. Modular systems rely on this “finger in the dam” approach to keep you coming back for more. Your shop doesn’t need another short-term solution. It needs the cure.


The Cure is Production Control

In every manufacturing symptom listed above, the underlying issue connects back to a single problem: a lack of end-to-end production control.

The right MES enforces Quality and provides your supervisors real-time visibility on every order. Process control equates to less operator errors, which increases Quality and eliminates customer turnbacks.

Higher Quality eliminates scrap, cuts wasted resources, keeps production on schedule and brings your project in under budget. If you’re ahead of schedule you aren’t paying for overtime or rushed shipping costs. Your business is charging the same amount with less overhead while building trust with your customers.

In addition to end-to-end production control, a true MES collects data on every order in a permanent as-built record. This eliminates the tremendous amount of time and manual data entry errors that plague production. With production under control and your order data all automatically logged in a single, complete as-built record, audits are a breeze.


Next Steps

For more than 20 years, CIMx has developed complete solutions for manufacturers. The experience and innovation behind CIMx systems have delivered decades of increased production and cost savings. Quantum™ is designed to deliver the production control your team needs to build it right™, ahead of schedule and under budget. Cure your shop floor problems, with Quantum.

Schedule your live Quantum demo with a CIMx Application Expert today!