Calculate the Benefit of Innovation in your Manufacturing Software

Optimize your investment with a disciplined approach to judging innovation in MOM, MES and paperless manufacturing systems using a few simple tips.

By David Oeters, Corporate Communications with CIMx Software

The other day I bought a new cheese slicer. Of the 4 or 5 different models, I choose one with an “innovative” design. I like innovation (who doesn’t?) and figured it HAD to be better.

How can you be sure you are optimizing the benefits of innovation in your manufacturing software? Illustration by www.colourbox.com

How can you be sure you are optimizing the benefits of innovation in your manufacturing software? Illustration by http://www.colourbox.com

The first “innovation” was an ergonomic handle with an odd swirl of rubber and ridges for my palm, and I hated it. It was designed for a much smaller chef, because the swirl put my fingers in a vise and the ridges dug into my palm. The other innovation turned out to be an adjustable cutting guide that actually worked, letting me control the width of the slice – opening up a whole new vista of cheese slicing delight!

I know the term “innovation” has become white noise in the manufacturing tech industry. Everyone uses it, and all sales copy includes (what does this mean) variants of the term (innovation, innovative, revolutionary, advanced… blah, blah blah…). There is a real need for innovation in manufacturing software, especially MES and MOM systems. Our industry is grappling with accelerating change – new technologies, customer expectations, market shifts, new regulations, and more. Innovation is a strategic advantage, and can be the difference between barely surviving and thriving. To manage change, manufacturers need suppliers who innovate.

Ignoring the marketing to discover true production benefit in innovation can be an almost impossible task. Companies duped by innovation promises may end up with a system that never works as promised, or with a system that can’t adapt as your manufacturing needs change.

Here are five questions to help you determine the benefit in manufacturing software systems:

  • Does the innovation add real benefit?

Innovation is about recognizing a need and applying a solution. A key element of that simple equation is NEED. Adding complexity, cost, or processes to a system isn’t innovation if it’s not addressing a need. In fact, increasing complexity is counter-intuitive to innovation.

  • Is the innovation built on a solid foundation?

An adjustable cutting guide on a cheese slicer that doesn’t slice cheese isn’t really a benefit. Likewise, an innovative reporting system on an MES that doesn’t offer shop floor control isn’t useful. Don’t get distracted by marketing. Make sure the system is built on a solid foundation and effective solutions.

  • Is the supplier “buying” innovation?

As a company grows, it becomes more difficult to innovate. Innovation requires agility you don’t find in massive corporations. This leads some big companies to buy smaller companies and products for their innovation. They package the systems together and call it “revolutionary” and innovative. Don’t be fooled. Real innovation doesn’t come from throwing software products together. It requires organic growth and development after the “Eureka” moment.

  • Where will the innovation go from here?

It’s important to see an innovative new feature or function as part of a cohesive product. Many failed innovations never find a fit in the processes offered by the overall product, especially in a software ecosystem. Consider the struggles Apple is currently having with the Apple Watch. It is an innovative product, but many consumers struggle to see how it fits in the overall Apple ecosystem. You shouldn’t have to wonder how to use a feature.


As manufacturers grapple with change, innovation from software suppliers will be of strategic importance. You need a MOM or MES system that is agile, flexible, adaptable, and easy-to-use. Software companies can’t just “promise” innovation, they need to show it. Hopefully, the questions above will help you evaluate suppliers who promise innovation.

Want to learn more, or see how paperless manufacturing can add immediate production benefits and revolutionize your shop floor. Contact CIMx today for a free shop floor evaluation.

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