Manufacturing is changing. Are you ready? Illustration by www.colourbox.com

How to Increase Efficiency with New Employees Using MES

An MES or Paperless Manufacturing system offers the most effective resource in onboarding new manufacturing production employees.

By David Oeters, Corporate Communications with CIMx Software

We recently spoke to a manufacturer about implementing an MES. Business was booming, new orders were coming in and a system would solve many of their problems. They needed to increase production, decrease scrap, and track orders with better scheduling and production records.

Even so, they were reluctant to implement the software because they weren’t sure how to train their employees, new and old, on the system. “It’s going to be complex,” they told us. “I don’t know if we can manage everything.”

MES and Complexity

I won’t lie… some MES are complex.

There are systems with multiple pull down menus, floating windows, disconnected data, and a bazillion fields to fill out for the simplest function in the system.

But, if you have a modern system focused on supporting productivity and offering automated functions, you have an MES that reduces complexity in the manufacturing process.  In fact, with some systems (like Quantum) users can be trained in an afternoon.

There is no better way to onboard new employees than with an MES, especially one designed to minimize complexity like Quantum.  Consider this:

  • Improved planning.

With a strong MES, planning can be improved with additional, contextualized information such as visual work instructions, safety instructions, and best practices. You can ensure workers are using only the most relevant information. Rather than teaching new employees how to navigate paper packets that may (or may not) have all the information they need, they automatically receive the information they need, when they need it.

  • Procedural Enforcement.

With procedural enforcement, you can be sure the shop floor is doing the correct work at each step in the process.  Procedural enforcement creates a behavioral system that makes best practices second nature.  The system walks new workers through process steps accurately and correctly.

  • Automated tolerance checks.

Automated tolerance checks identify quality escapes immediately, mitigating quality problems with new employees and offering on-the-job quality training. New employees learn immediately what causes a quality problem and can adjust the behavior before it becomes a habit. Real-time analytics build collaboration and process improvement for new employees.

  • Contextualized data collection

Data collection is a critical step in production visibility and quality standards, but it’s often an afterthought. Notes are scribbled on the traveler after the work is done, and is more guesswork than precision. An MES makes it easy for employees to easily collect critical data at the precise moment in the production process, often automating data collection.  This eliminates the guesswork and lets new employees focus on their work.

  • System familiarity.

Today, many young people, the largest source of new employees, grew up using software systems like Quantum and MES.  They are comfortable accessing information in the software, completing work in conjunction with the system. The training with an MES, a modern MES, will be significantly less than trying to teach paper-based manufacturing that is more tribal knowledge than process.

Increasing Productivity with Paperless Manufacturing

Rather than fighting against technology, it’s time to embrace the advantages offered by manufacturing software and a modern, user-friendly MES.

You shouldn’t see new employees as a reason to avoid change, but a time to implement, especially as the younger generations have become more and more comfortable with using software and technology in their work. Not only is paper less efficient, but training is guesswork with no standard or platform to provide a foundation for production.

Want to learn more, or see how easily you can implement a paperless manufacturing system? Contact CIMx today for a personalized shop floor analysis. We’re always happy to help.

A simple integration ensure you have best-of-breed solutions like MES for your shop floor. Illustration by www.colourbox.com

Are There “Gentlemen’s Rules” in MES Sales?

Many software suppliers are more focused on the sale than the solution when working with customers.

By Kristin McLane, President of CIMx Software

Twenty-something years ago, software demos gave potential customers a good idea of the system they were buying.

Today, as software functionality continues to expand and teams of consultants scramble for profit (read our blog on Tesla for more on that), it’s difficult for manufacturers to know what they are purchasing.  The skill in selling software has grown faster than the market’s ability to discern fact and fiction.  The rules in the software market have gotten skewed, and without rules, how do we play (or purchase a system)?

Gentlemen’s Rules in Cycling

I was an avid cyclist.  After competing for 18 years on the cycling circuit in the US, I’m content now to watch the Tour de France in a comfortable armchair.

MES and the Human Element

Does your implementation team really know the software and your processes? Illustration from http://www.colourbox.com

The Grand Tour is an amazing spectacle.  If you live in France, the month of July is dedicated to the sporting event.  It is called one of the most grueling sporting events in the world.  For 21 days straight, almost 200 cyclists (usually 22 teams of 9 riders) compete in road stages that make Death Valley seem leisurely.

In cycling, there’s always been an unwritten gentlemen’s code of conduct. If you are a rider, a competitive one, you know it.  And you live by it…

Cycling is, at its heart, a team sport.  Inevitably, the entire group (the peloton) doesn’t ride together – the group will split as the race speeds up or the hills get steep.  In these situations, the gentlemen’s code ensures:

  • you never attack the leader if he or she is down;
  • you work together and everyone takes a turn, and;
  • if you’re not able to work with the group, you may sit on the back (where there’s less wind and it takes less effort) but you won’t participate in the sprint or receive points on the day.

The code subtly manages the race.  You don’t win if you can’t do the work.  Unfortunately, it doesn’t seem like the software industry has a similar rule…

As a customer, you want to get the best product for your business.  The purpose of the demo(s), the Request for Proposals (RFPs), and the other stages of the software purchase process is to determine how well the system will serve your manufacturing needs.  The process should let you “try out the team,” who will be providing your new system, ensuring only a company that can do the work will earn the job.

But, that’s not how it works today.  Many suppliers use resellers so they never work with an end user. Other suppliers are so big, there are layers and layers of bureaucracy between you and the people who really know the software.  Most customers only meet the sales team, and are introduced to a few people on the installation project leads – a team focused on sales and collecting commission or service charges, and not meeting the goals of the implementation.

How are those implementations working out?  How many companies suffered with a poor software installation when the salesperson (who was well-liked liked) made promises the solution couldn’t keep?

Implementing a Code of Conduct for Software Sales

Confidence Button Shows Assurance Belief And Boldness

Are you confident your team is focused on shop floor improvement? Illustration by www,colourbox.com

Let’s go back to my gentlemen’s code theory.  If the sales team tells is focused on closing the sale, are they really worried about what your needs will be in the future?  When you have an issue, are they there to help you, or are they counting on your service charges each time a problem comes up?  Are the sales or implementation team best positioned to answer your questions?  You never even meet the real software experts (if there are some).  In fact, it’s not in the interest of some companies to review every option or potential problem before an implementation, because their sales model is based on the additional service charges they’ll be getting from you.

I’m not suggesting you find a better salesperson.  It certainly helps the process, but I think you need to look deeper.  With the increase in consultants, and the constant attrition in the marketplace as smaller companies are eaten by the monolithic software enterprises, the “team” concept in software sales has disappeared.  As software companies absorb functionality from other systems, finding someone, anyone, who understands the software enough to provide adequate, or useful, support, is almost impossible. This leads to higher cost, additional complexity, and a software product that never works the way it was sold.

A gentlemen’s code of conduct would help eliminate many of these problems.  Consider this:

  • The software supplier should walk a customer through the entire implementation process (eliminating those “surprise” service charges that creep into many projects).
  • No system should be installed without an upgrade path. Systems shouldn’t fade into obsolescence.  (Read more about it here.  It’s critical.)
  • The software supplier should offer a guarantee and benchmarks for the system and implementation. They should take some risk in the project, and not expect the customer to carry the burden.
  • No product should require a manufacturer to completely change their processes and work instructions. Too often the shop floor ends up serving the software, rather than the software supporting production.

I’m sure every person who has ever worked with a software supplier could add to this list, but it’s a start, and we need to start somewhere.

Will Your Supplier Go the Distance?

We should all work for our customers like members of a cycling team.

This year’s Tour has been one for the books.  Last week’s stage to Mont Ventoux reminded me of a software installation gone awry.  With winds topping 60 to 100 kms/hr, race officials cancelled the last 6 kilometers of the race.  None of the teams complained, even though the decision hindered the advantage of the top climbers.  Unfortunately, many people had camped on the side of the road for those final 6 kilometers, and as word spread, those people waiting at the top started to make their way down the mountain.  The crowded roads caused the leader to crash badly.

If something like this happened during an MES implementation, many suppliers would sigh and extend the schedule, halt production on the shop floor while they fixed the problem, or call procurement with more service charges.  Installation is a tricky process and things go wrong.  Is your software vendor willing to change the requirements or project plan when problems happen?  How painful will the service charges be?  How will they work with you?

If you have a problem, will your team (if you even have one) do what the leader did on Mont Ventoux?  With a wrecked bike and watching other groups pass him as he waited for a team car, he began to run.  Running in the Tour de France?  In 25 years, I’d never seen it.  He did what it took to keep the winning jersey with Team Sky.  And he delivered.

That’s the difference between working with a team focused on your goals and with people who really care about your success and the product they offer, and working with just another software reseller.

The key to successful manufacturing collaboration if putting the right pieces in place.  Illustration by www.colourbox.com

How to Manage the Smart Manufacturing Revolution

For companies still reluctant to change in the face of the next industrial revolution, there are simple strategies you can take to position your company for success.

By David Oeters, Corporate Communications at CIMx Software

There’s a famous quote by Albert Einstein that has particular relevance to modern manufacturing – “Insanity: doing the same thing over and over again and expecting different results.”

The convergence of Information Technology (IT) and Operations Technology (OT) is having a profound effect on manufacturing. The days when IT resources could get by without ever having stepped on a shop floor are gone. Operations can no longer refuse to put another “damn computer” on a work center.

In fact, more and more companies are actively pursuing IT/OT integration.

The motive for this convergence is simple – if the end goal for a manufacturing organization is improved production and profit, there are a wealth of solutions and benefits to be found in IT.

According to the Wall Street Journal, many manufacturers are beginning to see themselves software firms, hiring software and computer experts rather than mechanical engineers. “… the transformation of the nation’s factories by digital technology is not only remaking the sector’s hiring needs, but altering how it needs to operate.”

IT is shaping how the supply chain operates, how products are designed and produced, and influencing how manufacturers add value in the marketplace. According to ARC, an analyst firm, “…IT-OT integration is a necessary step, and one that will pay dividends. The results… will, ‘increase the value of existing infrastructure, provide both new opportunities and risks for manufacturing, and allow the reinvention of the relationship with the customer.’”

Process Improvement graph.

Managing change is the difference between success and failure. Illustration by http://www.colourbox.com

Managing a Smart Manufacturing Strategy

Unfortunately, many manufacturers decide to manage change by doing the same thing, over and over again. Instead of addressing the root cause of production struggles with a Smart manufacturing solution, they contort existing processes to get by. Their strategy comes down to doing nothing.

The market is moving past paper-based manufacturing and ineffective Legacy MES. Software companies and industries that serve manufacturing no longer offer the inefficient tools these companies are clinging to. Over time, the divergence between companies that embrace change and those waiting will become so profound as to be unsustainable.

For companies still waiting, there are simple steps to managing the Smart Manufacturing revolution:

  • Foster collaboration between IT and OT. Adding an IT resource to your OT team will not only provide an important resource for the shop floor, but also train your IT team in how the shop floor operates. Over time, this collaboration will begin paying dividends as the company better synchronizes internal projects.
  • Remove paper and paper-based processes from production. Paper causes errors, is difficult to manage, and cannot support modern Smart manufacturing. With a phased implementation, you can begin eliminating paper with a flexible MES in as little as 3 months. Start by digitizing your travelers, a simple task for modern MES, and you’ll also increase production visibility.
  • Consolidate your production information. Many companies struggle with production data kept in multiple locations. Engineering will have a database. Operations will keep their data on paper travelers, while Quality stores their own records. With Smart manufacturing, you need to consolidate data in a secure, accessible location – most often a comprehensive production database. A single source of production truth eliminates much inefficiency companies often struggle to contain.

Doing nothing is not a viable strategy for managing change.  Even for manufacturers unsure or reluctant to take action, there are simple steps you can take that will position the company for success in the future.

Want to learn more, or see how an MES, the foundation for a Smart manufacturing, can help you? Contact CIMx for a free shop floor analysis and receive a personalized report that will become the core of your own improvement strategy.

Do you have the right solution for your data migration? Illustration by www.colourbox.com

What Tesla Teaches You about MES

The software sales process has never been customer-centric, but that may be changing.

By Kristin McLane, President of CIMx Software

Researching and buying software is a horrible job.

When you buy a commodity, many rely on the “seeing-is-believing” methodology.  Until you can hold a product in your hand, feel and use it, see it in action, the buyer will be reluctant to let go of their money.

Have you ever tried to hold software in your hand? Can you imagine “trying-out” an MES without training or an implementation?  Software is already one of the most challenging things to sell, and MES even more challenging.

You can demonstrate software, but rarely will an MES do exactly what the customer wants or needs.  Remember our last blog on manufacturers crafting requirement lists with 250 items or more?  No product will exactly match all 250 the way a customer wants (unless they pay for high-priced customization and additional complexity.)

We recognize an MES is not easy to buy, but there are actions suppliers can take to benefit the customer.

A Lesson from Tesla

Not all commodities rely on “seeing-is-believing.”  Tesla has turned the car industry on its head by not following conventional wisdom.

There’s a Tesla dealer near my house where I can look at a single turquoise blue S model sitting in a showroom.  I can sit in the car.  I can see it and touch it, but I can’t turn it on.  I imagine the road underneath my feet as the ever-so-smooth sales guy talks me through its performance, offering an impression, but still not the experience itself…

Despite Tesla’s reluctance to just give the customer what they think they want – the showroom’s always full.  People are buying these cars without driving them, paying $30, $40, even $70,000 dollars without demanding the “just-because-I’m-here,” discount.

Tesla broke the mold.  Where other electric car makers went after the young, hip, eco-conscious millennials and cost-conscious seniors, Musk went directly for the luxury car market.  He identified a better way of selling his product.

The Flaw in the MES Sales Process

So what’s that have to do with MES and software sales?

man under money on white background. Isolated 3D image

IS the software sales process for MES working for you? Illustration by http://www.colourbox.com

It’s simple.  People expect software to be incredibly complex.  Companies think they’ll have to change their processes and labor through a long “learning” period.  They expect the project to be a major investment in time, money, resources and effort.

Software suppliers are counting on this. They offer products with significant “service” charges attached to them, and a whole team (you are paying for) to help you through the process so they can capitalize the expectations.

The software sales guy is not helping, either.  They only make a commission when you buy it.  There’s incentive for him or her to tell you what you want to hear.  The supplier eagerly agrees to every one of the requirements, seeing the project and price grow like a hungry, bloated monster.

Going back to the “seeing-is-believing” conundrum in software sales, you need to trust the sales person to answer every question and help you navigate the purchase process.  The sales person is only making money if you spend it, so they keep telling you what you want to hear.

Sound miserable?  It is.

A Better Way to Sell Paperless Manufacturing

Most companies are happy to sell manufacturing software this way, but there are better options.

For example, our business model is focused on software products, and not software services. Our goal is to make money when you use our product, and not when you ask us to fix the product because it’s not working the way you want it to.

We take a consultative approach to sales. We make sure there is a technical resource or application engineer to answer questions honestly, and not just a sales rep. We know our solution may not be right for everyone, and we’ll tell a prospect to look elsewhere if we can’t adequately help them.

We also offer a guarantee.  We’ve talked about our guarantees before, but I’m not just selling us here.  I’m selling anyone in this industry that’s willing to provide you a written guarantee as part of the project – they will meet your written requirements for the amount of money in the proposal.  If they’re able to do that, I’d trust them.

Finally, with CIMx you have personalized demos. Our goal is to show (as close as possible) what the experience will be like on the shop floor. We put your material into the system and mirror your shop floor processes, offering you as close to a “see” as possible.

It’s a different way of selling software, it doesn’t follow conventional wisdom and it doesn’t appeal to everyone, but if you’d like to learn more then contact us today.

As for that Tesla, I haven’t gotten to the point where I’m willing to buy one yet, but I still admire the approach Tesla is taking to re-invent the car-buying process, even if I can’t feel the hum of the engine and purr of the road beneath my wheels.

Don't let limits in your software hold you back from optimizing the shop floor. Illustration by www.colourbox.com

The Curious State of the MES Industry

Manufacturers shouldn’t expect MES projects to be late and over-budget, but many do. They should expect exceptional customer service and successful data migration, but that’s not what many suppliers offer.

By Kristin McLane, President of CIMx Software

Recently, I was in a Verizon store trying to transfer information from my old phone to a new device.  This is not rocket science.  We should know – our software has helped put the space shuttles, the Delta Rocket, commercial aircraft and satellites into the air.

This is a simple data transfer, moving my applications, names, numbers and other information from an old device to a newer, smoother, faster device.  After a few minutes in the store, I began to doubt Verizon could finish the job.  Could I still use the new phone without my data?  Of course – I could also start over and just copy what I needed, one application or contact at a time, but I didn’t want to.

Computer devices around 3d small person.

Working with an MES supplier shouldn’t be confusing or frustrating. Illustration by http://www.colourbox.com

I know how easy the migration should be, because we’ve spent a lot of time, energy and brainpower working with data.  Last year, we introduced a new product offering that transfers data from any platform to any other platform.  We are using it to migrate, move and repair all kinds of data, including embedded data links and legacy databases that haven’t been updated for decades.

So why can’t Verizon move a few apps and files?  From what I can tell – they don’t want to.  They don’t feel it’s worth their time.  It’s an expensive use of their resources in an industry with consumers who have come to accept crappy customer service. For them, there is no value in offering the service.

And that’s when I started to think about the MES industry.

MES Suppliers versus Manufacturers

In 20 years in this business, I’ve never met a manufacturer that doesn’t have existing data they need to move to a new system.  Whether they have 20 years of data, or just 30 months, they need access in order to continue work. As a computer system ages, slowly drifting into obsolescence, access becomes difficult and the system starts holding back production.

Once they see the problem; most companies do nothing right away.  They take time (lots of it) to get everyone together to discuss what they need in their new system.  Prospects end up with requirements that read like a wish list for Santa.  Last year, we had a prospect tell us they had created a “very modest” list of requirements.  They wanted a quick ROI and were tightly controlling the project asks.  The sheet they sent had close to 250 line items (which make me wonder what the “not-modest” requirement list looked like).

Efficient Manufacturing

Are you letting MES expectations hold your project back? Illustration by http://www.colourbox.com

This has become an industry standard because, much like the ill-fated and poorly equipped smart phone service providers, people have come to expect expensive, overly complex and mostly late projects from the software suppliers in our industry.  They believe an incredibly long and maddeningly-detailed requirement list is a necessity to play the game.  Suppliers are happy to play along, especially since most providers can’t deliver a project on-time or on-budget.

It’s true.  We constantly hear horror stories of projects gone wrong – delivered, but phenomenally over-budget, with functionality missing and a system that leaves the users disappointed.

When working with MES providers, companies create a huge list of asks to help protect themselves and their project.  If they’re going to jump in and spend the time and the money, they figure they need to get the bang for the buck.  Plus, if the project is going to under-deliver, the customer assumes it is better to fill up the requirements.

A Better Way to Manage MES Projects

Bigger projects don’t mean better results.  More service charges won’t deliver more effective software.  Adding another report or another piece of esoteric functionality isn’t going to protect you from failure (in fact, it will add to the complexity, which is never a good idea).  A brand-name (large provider) also does not guarantee success; the delivery may eventually come, but long after your needs have changed.

3d small people with a checklist

Work collaboratively with your MES supplier, and expect them to work collaboratively with you. Image by http://www.colourbox.com

Back to Verizon, who broadcast on commercials non-stop how they’re the largest this, the best that.  Offering the largest data network in the world doesn’t do anything if you force the customer to move information from one phone to another.  All that network power does me no good if I can’t access my contacts.  They are making their product less accessible.

Eventually, I did solve the problem on my own.  Shortly after leaving the store, thoroughly disgusted with the time wasted, the service (lacking) and the attitude (the 20-something Verizon rep cited her years in the industry as proof she could get the job done – before she totally failed at it), I was able to move my applications over.  Today, my phone and I are operating smoothly, despite any help from the supplier.

It’s true… the promise of a better network doesn’t mean better customer service. Similarly, the promise of a more expensive and complex MES does not mean a better system or improved production.

Take the time to work with the MES supplier to understand your needs and develop a project plan and requirement list. Together, you can design a project that benefits production, rather than setting everyone up for failure. Develop trust with the supplier and work collaboratively. Want to see what working collaboratively can do for you?  Ask for a shop floor analysis – it’s the first step toward seeing how an MES can benefit you.

Honestly, not every MES supplier can work like this. The focus on massive, overly complex projects using software developed decades ago is so embedded in our industry; some companies see project overruns and missed deadlines as the cost of doing business.  The supplier relies on those expectations and the customer cringes and comes to expect it… which is too bad, because it shouldn’t be that way.

So as not to leave you thoroughly discouraged, there are vendors who do what they say, and companies who believe the status quo isn’t good enough.  We offer written guarantees on price, project and timeline, and we don’t overpromise just to get a sale.  I don’t know another provider that’s out there that does what we do, but surely we can’t be the only one in the industry who provides projects on-time and on-budget?

In the meantime, I’m still looking for an honest telecommunications company who can manage a simple migration between phones.  Let me know if you find anyone.

Are you confident in your shop floor data and quality control? Illustration by www,colourbox.com

The Importance of an MES to Optimizing Manufacturing Quality

Procedures and checks can only take your quality improvements so far. To maximize your quality, you need to design quality feedback loops.

By David Oeters, Corporate Communications with CIMx Software

Manufacturing companies are continually pursuing quality improvements, and with good reason. Improved quality not only increases productivity and profit as non-conformances and scrap are reduced, ensuring the shop floor is focused on product that ships, but also aids in sales. Consumers buying a product don’t care about productivity and efficiency; they care about value and quality – manufacturing quality.

MES and the Human Element

A sustainable solution to quality improvements requires feedback loops. Illustration from http://www.colourbox.com

Many manufacturers are wasting resources and effort on quality initiatives with limited benefit, relying on quality procedures and checks to catch quality escapes and eliminate them in the future – efforts that never achieve the expected results.

Trying to use paper processes or even a separate QMS (Quality Management System) or other system is the problem. The manufacturer may not be collecting the right information, can’t enforce quality initiatives on the shop floor, can’t identify where or why the quality escape occurs, and is finding the problem too late for corrective action. Without a system to address the total manufacturing value chain, there can be no cohesive solution to improving quality.

The Benefit of an MES to Quality

An MES or paperless manufacturing system creates an integrated system for managing the production process. It’s a single source for shop floor visibility and control, transmitting and managing information along the manufacturing value chain.

According to Jamie Finchbaugh, Lean Advisor and Speaker, quality initiatives require feedback loops between the consumer, the design team, and operations, with production information getting to the right people at the right time to positively impact Quality. From Finchbaugh’s article in IndustryWeek magazine, Is Quality a Result or a System, “Since quality is dynamic, we cannot just design it out of the system; we have to effectively react to it. Your feedback, and feed-forward, loops must be designed to be visible, relevant and timely.”

An effective MES allows you to design and re-design your quality feedback loops to optimize your quality. It acts as a single source of manufacturing information, providing real-time information anywhere and anytime, as well as the process enforcement and shop floor control necessary to close the feedback loop. Paper processes and disconnected software systems will never offer this level of control or sustainability.

Consider this – an MES can provide automatic tolerance checks for the data collected, so an operator immediately discovers a problem. If it falls within a certain range, a disposition plan is automatically sent to the operator to manage the non-conformance. Quality is informed, and can provide sign-off on the solution if necessary, but the feedback loop provides a solution to the people best positioned to manage the problem. In the future, process enforcement ensures the shop floor makes the necessary adjustments to improve quality.

No other tool can directly address the feedback loop like an MES. No other tool provides the capability of an MES to improve quality.

Companies still relying on paper are forced to create another procedure, quality check or dated report to somehow eke out a slight quality improvement.  Customers are demanding more of manufacturers, and dated methods will no longer deliver the expected results.

Want to learn more, or see what a quality program based on an MES can do for you? Contact CIMx today for a free shop floor analysis to learn more.

Are you procrastinating away profit and productivity as you wait for a new software system? Illustration by www.colourbox.com

How Much Can You Trust Your KPIs?

There is more to effective manufacturing analytics than reports. You need an effective and efficient process for collecting data.

By David Oeters, Corporate Communications with CIMx Software

Manufacturing is changing.

3d small people - way choice

Are you using data to optimize production?  Illustration by http://www.colourbox.com

In the past, it was enough to write a few notes on the traveler, type them into a spreadsheet at the end of the day and print up a report. As long as work was completed and product moved, a shop floor could get by.

With the advent of new technology, smart manufacturing, and a digital foundation for production, paper-based data collection is no longer sufficient to support the shop floor. With paper, you can’t easily access the relevant analytics to support process improvement and collaborative manufacturing. There’s no reason not to have relevant and actionable data on production, and a plan to optimize the shop floor.

While reports are important to shop floor optimization, a process to collect the data, relevant data, is equally important. Consider these questions as you review your shop floor analytics program:

  • How is the data being collected?

If you implement a shop floor system to collect and collate data, but still rely on scribbled notes on the traveler or an operator’s memory, then your reporting system is never going to be as effective or efficient as you need.  Transcription errors or missing data may also compromise the accuracy and usefulness.

  • Are you collecting data in all the relevant areas of the process?

Knowing a product has a non-conformance is important for your customer; you also need to know the root cause of the quality escape. Knowing where the non-conformance occurred is a critical step for process improvement. You need to collect data throughout production, not just at completion.

  • Are there holes in the data collection?

Many companies focus their data collection on machines. Pulling data from a machine is easy, but many times non-conformances occur at other points in the manufacturing process. Without data collected at every operation and every critical step, you’re faced with questions on when and how a non-conformance occurred.

  • Quality.

    An MES will not only collect data, but give your data relevance. Illustration by http://www.colourbox.com

    Is the data you are collecting relevant?

Data needs perspective and context to be relevant. An MES provides a framework for manufacturing. The data collected is automatically contextualized with a process, becoming more than a single point in production. It becomes an element in a process.

Giving Production Data Relevance

An MES creates a foundation that both collects the data and gives it relevant perspective. It provides a way to seamlessly, and many times automatically, collect data in real time during the production process.

Data collected is connected to an operation, a production, a work order, and to an operator. You can see the events preceding the data collection and the events following.

If you’re still struggling to peel back the layers in your manufacturing process and understand the root factors in operations, then contact CIMx today for a free shop analysis to see what data an MES can reveal for you.